Absa bank

I had an encounter with one of their agents who wanted to repossess my car without proper procedure or documentation . He told me his car has cameras from the bank and they are watching him so he must take my car even though I tried to reason showing him that I am still willing to pay off my account. I mean its not that long i started working. What irritates me is him trying to embarrass me at my place of work. The problem is that they dont want me as a customer to be able to pay off my arrears. They want to make it difficult for me to do so by forcing me to make high payment arrangements so I can fail to pay and then send someone to repossess. You try to reason but it falls on deaf ears. The ultimate goal here is them recovering their costs and me paying off my car. But no...what a wow. Can you not differentiate between a client who is willing to pay off their account and a *****.!!! Using your big financial muscle to threatening me to surrender the wrong way. These collectors skip procedures and they know it. You cannot take someone else's car without proper documentation !!!Wow and just wow shame on you