DT
Daphney T
1 reviews | Active since Dec 2022
15 Dec 2022, 19:16
Absa Bank
I want to asked how can i clear my name at Absa Bank. On the credit bureau it shows i owe Absa 5014.00 but on Absa side i already paid it. Now my credit looks bad. Absa can't give me a paid up letter ao that i can clear my name. Please please help.. I log alot of complaints at Absa they can't help me. I was at 3 branches none of them can assist me.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
18 Dec 2022, 15:32Dear Daphney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply18 Dec 2022, 15:32
Official
Dear Daphney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***0. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
18 Dec 2022, 15:35Please be advised that we sent an email requesting you to please provide us with the ID number or account number concerned for us to assist further.
Best regards,
Absa's reply18 Dec 2022, 15:35
Official
Please be advised that we sent an email requesting you to please provide us with the ID number or account number concerned for us to assist further.
Best regards,
Absa's replyOfficial
20 Dec 2022, 13:50Dear Daphney, Thank you for the email. We are working on the file but we are unable to establish the account number you provided, *** on the credit bureau report. Kindly highlight the record you are disputing from the attached document that you sent.
Best regards,
Absa's reply20 Dec 2022, 13:50
Official
Dear Daphney, Thank you for the email. We are working on the file but we are unable to establish the account number you provided, *** on the credit bureau report. Kindly highlight the record you are disputing from the attached document that you sent.
Best regards,