MK
Martin K
1 reviews | Active since Jan 2023
08 Jun 2023, 10:34
ABSA Bank
ABSA Legal dept needs to understand the concept of urgency, especially if it is their mistake, no feedback, no action and all you get is" it was escalated", what a pathetic institution
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Absa's replyOfficial
08 Jun 2023, 11:36Dear Martin Kotze
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply08 Jun 2023, 11:36
Official
Dear Martin Kotze
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6 Kind regards,Group Customer CareNthabiseng Sibande