ABSA BANK

I have had the worst situation with ABSA. I tried to apply for a credit card and I was requested my marriage certificate of which I provided. Later on during the application process I was told that I need to go apply for a new ID with a new picture so my application can not be processed. I really feel discriminated against because I gave my ID and marriage certificate and now just because of a mare credit card the bank tells me to go to home affairs. I have never experienced such poor service from a bank trully.