ZD
Zelda D
1 reviews | Active since Aug 2021
29 Sept 2021, 22:47
Absa Bank
I am very disappointed in Absa. I have given all the documents that they required only to be told that I will have an answer on the 5 October. That is not good enough when the Body Corporate has month end accounts to pay. What will Absa do when the electricity is cut off. I think the way they conduct business is disgusting after 30 years of banking with them.
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Absa's replyOfficial
30 Sept 2021, 12:41Dear Zelda ****son Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care
Absa's reply30 Sept 2021, 12:41
Official
Dear Zelda ****son Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***4 Kind regards,Rezona Louw Group Customer Care