Absa Bank

Item: Absa
Rating: 3
Author: Mbangiseni M

We opened a burial investment account at Absa branch at Thohoyandou some years back. Our account has been changed from money market to another account of which we don't know. We tried several times to get our money but could not access it. To make the matter worse, one of the signatories is late. We wanted to replace him also. We are requesting your intervention on the issue please.

Helpful (0)

Replies (2)

Absa's replyOfficial

15 Aug 2022, 09:35

Dear Mbangiseni Cyril Mulaudzi Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***5. Kind regards,Group Customer CareRezona Louw

Absa's reply15 Aug 2022, 09:35

Official

Absa's replyOfficial

19 Aug 2022, 15:10

Dear Mbangiseni Cyril Mulaudzi

We refer to your complaint posted on Hellopeter.

Please accept our sincere apology for any inconvenience caused.

The reference number for your complaint is C-***5.

Kindly provide our office with your account number to ensure effective investigation and feedback.

Kind regards,Group Customer CareRezona Louw

Absa's reply19 Aug 2022, 15:10

Official