ZN
Zani N
1 reviews | Active since Aug 2020
20 Aug 2020, 16:00
ABSA Bank
Hi. We have been with Debt Rescue for some time now. We paid our last installment at the end of June2020. At the end of July they wanted to deduct another payment, just to find out that our ABSA credit card is still outstanding. We went to our nearest branch and she gave us a number to contact *** to inquire our settlement amount. We have been stuggle just to get a simple settlement letter from ABSA bank. We would really like to settle the amount to get it over and done with but no one seems like they want to assist us or can give us any answers.
I am now at that point were i don't want to even pay it at all seeing that i can't get any straight answers!!
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Absa's replyOfficial
21 Aug 2020, 09:44Dear Zani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply21 Aug 2020, 09:44
Official
Dear Zani, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd