GV
Geraldine V
1 reviews | Active since Sept 2016
11 Mar 2019, 09:02
absa bank
i have been sending numerous emails regarding a matter that i need help with. i just get an email back everytime that says that my email was forwarded to an absa operator and that they will get back to me. this is now more than a month later and still no feedback?? i have even been our absa office and they cant even help me. i feel like switching banks!!!!
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Absa's replyOfficial
11 Mar 2019, 09:59 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with more information regarding the complaint, we would like to assist.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with more information regarding the complaint, we would like to assist.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Absa's reply11 Mar 2019, 09:59
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with more information regarding the complaint, we would like to assist.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Also provide us with more information regarding the complaint, we would like to assist.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd