vM
violet M
1 reviews | Active since Aug 2017
19 Nov 2019, 14:42
Absa Bank
I've been using absa for the past 12 years and I'm not happy with the service I get and the charges they keep on mounting, I was - +R350 for banking fees yet I use a normal savings account which they deduct their fees immediately when I make a transaction and I explained that to them but it was not helpful. I'm switching. #Blackfriday
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Absa's replyOfficial
20 Nov 2019, 09:35Dear Violet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Absa's reply20 Nov 2019, 09:35
Official
Dear Violet, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch within the next hour to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd