ABSA Band service
Both my parents have now reached the almost retirement age in their life and had the mis-fortune to have to visit the east rand mall branch to have proof of bank account completed and stamped. What a disaster. Queues of mis-directed people waiting to be assisted with other skipping the line and not waiting like most people. And don't dare say anything then you are being rude. All the "waiting" seats in the bank were full and the queue of people waiting outside the bank was extremely long. This while there is only 2 tellers working and of course as usual the system was slow-of course opening late had nothing to with this. Is this the kind of service and experience we can in future expect from ABSA while slow systems and COVID19 is blamed. Perhaps this month we can also blame slow system or COVID19 when our banking fees must be paid?
