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ashin R
1 reviews | Active since May 2011
28 Sept 2023, 13:57
Absa Ballito junction branch
Absa Ballito junction branch. Absolutely pathetic and poor customer service. The branch manager was nowhere to be seen. Nobody at the front desk to assist. One 1 teller, and the queue was **********. So sad hey. Leaving the elderly and frail to sit in queues forever. Will never ever bank with Absa again
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Absa's replyOfficial
28 Sept 2023, 14:45Dear Ashin Rajdew Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply28 Sept 2023, 14:45
Official
Dear Ashin Rajdew Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,