AS
Ajith S

1 reviews | Active since Oct 2014

01 May 2020, 21:48

ABSA Bad small business support - still charging fees for same day debits that didn't go through for THEIR banking services!

Knowing that we are having terrible cash flow situations, ABSA is still charging ridiculous unauthorized debit fees over and above the ridiculous internet banking charges and monthly account fees that totaled over R 400. I am paying for a period when minimal transactions were done. It's truly sad !

0
Replies (2)
AS
Ajith S's update01 May 2020, 21:56
Reviewer Update
Over and above this, there monthly charges on my personal account have totalled almost R 500. Which means I am paying them over a thousand rand per month on banking fees for 2 business accounts and a personal account which has had minimal transactions over the lockdown period. Shame on you guys !!!
Absa
Absa's reply04 May 2020, 11:51
Official
Dear Customer
 
 Thank you for bringing this matter to our attention. Kindly provide us with your business account number. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
 
 Kind regards
 Nthabiseng Sibande
 Customer Value Management
Absa Bank Ltd