GB
Gregory B
1 reviews | Active since Dec 2017
16 Aug 2024, 19:39
Absa - Bad Service
Good evening,
I am not happy with absa at the moment. I had a credit card which I have settled. I did sent them the paid up letter in order for them to close the account and update my ITC. I sent them the paid up letter on the 07 August 2024 and got reference number C-***1. Till today nobody gave me any feedback. Please close the account and update my ITC.
Regards, Gregory
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Absa's replyOfficial
19 Aug 2024, 09:21Dear Gregory Bluemeyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw
Absa's reply19 Aug 2024, 09:21
Official
Dear Gregory Bluemeyer Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards,Group Customer CareRezona Louw