Absa Bad Service

On the 28th of September I had app**** for a Absa credit card online. The application was finalised and processed on the 1st of October. I contacted the card department a few days later when they disclosed an error in my application. To date i have not been informed of the status of my card despite me telephoning them several times and being put on hold. It seems their consultants have no knowledge of thier systems and procedures. Absolutely pathetic service. I am taking my banking elsewhere.