Absa_BAD SERVICE AS EXPECTED

Called in Absa today to borrow money for my savings account. The call was around 12:03. I was calling from an 011 289 53 .. number. Agent told me i cannot borrow anymore money as I have submitted my notice 3 times already in a month. Which was not true, after this he hung up on me. appalling service again, I dont know why im still with this bank! Your customer service is poor. Then I called in for the second time around 12:05, agent refers me to the wrong complaints department (0 ********** 00) Money Market, Im not sure whether he was covering for his fellow college.! Im moving my investments, car, insurance from this bank! I ve logged a complaint with a lady called Buhle (Ref: ********** ) I need a response as to the guy who rudly drooped the call on me and the amount of money requested. I need it asap!