WT
Werner T

1 reviews | Active since Jan 2019

19 Jan 2019, 07:56

ABSA BAD SERVICE AND LACK OF INTEREST TOING THERE JOBS

ABSA BAD SERVICE AND LECK OF UPGRADING THERE SYSTEMS. NOT BEEN REMOVED FROM DEBT REVIEW SINCE 2010 I have been sending numerous time all my document to ABSA debt department and have spoken to many people in the branch Not once dit i get a proper answers or something done by them to cleare my Name. I have apply for ford credit that is linked to absa and its now 2 week that i struggle to get them to remove my name from there debt review list AFTER ABSA SHOUD HAVE DONE IT IN 2012. I have sent them mails WITH CLEARECE CERTIFICATE FROM MY LAWYER AND my debt councillor and still they did not do anything about it. My lawyer sent them a letter and told them in 2012 that he did sent them documents to remove my name... I have bought a house recently and have other account etc. ABSA just not interested to remove my name.. There is no one that you can speak to in this department and i can only sent them mails which i dont get any responce back.. My personal advice is dont do any business with them....BAD SERVICR AND BAD ATTITUDES. WE DO HAVE EVIDENCE OF ALL DOCUMENT SENT...

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Replies (1)
Absa
Absa's reply21 Jan 2019, 15:10
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd