ABSA bad service

<p> </p> <p>ABSA bad service</p> <p> This is one of our worst experiences we received from managers</p> <p> We complaint in February 2017 about the service we receive from your Branch in Letsitele. (Business tellers and Branch Manager being rude) This case was investigated by your "regional manager" Tshepo L Mokoena . He investigated this matter and also reverts back via e mail and confirms that he will monitor this situation and promise that this wont be repeated. He then also apologies for the inconvenience caused. We accept the apology as we understand that he will monitor the situation.</p> <p> </p> <p>BUT</p> <p> </p> <p>On 11/04/2017 we experience the same bad service from ABSA Letsitele. We then again notified Tshepo about the service we received from ABSA Letsitele . He then promised to contact the people involve and update us. On 25/04/2017 we sent Tshepo an e –mail to give us a proper update, but from 11/04/2017 until date we haven’t receive any feedback from Tshepo.</p> <p> </p> <p>ABSA needs to look at your customer service, for the record we have already moved the majority of our business to other banks and with this type of behavior received from managers we consider to close all our remaining and existing accounts!!!!We won’t work with managers that can’t resolve customer complaint!!</p> <p> </p>