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masindi M

1 reviews | Active since Aug 2020

04 Nov 2024, 09:47

ABSA bad service

Last year my brother and I opened a business account as we had just registered for a business. The banker didn’t advise us any better she just went and opened the most expensive account for us. To this date the business has not generated a cent or gotten any business but the account is accumulating money everyday to this date we are owing R3018 and we both don’t work. The way I’m so disappointed with ABSA at this point and we trusted it cause our whole family uses ABSA and now I feel we should all just close our accounts there cause Ansie Barnes didn’t advise as she just opened the most expensive account for us

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Replies (1)
Absa
Absa's reply04 Nov 2024, 10:00
Official
Dear  Masindi Makwarela Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is  C-***9 RegardsMarvellus Chauke Customer Value Management