LP
Lebogang P
1 reviews | Active since May 2022
26 Feb 2026, 20:41
Absa bad service
On 14 February I transfer money mistakenly to wrong person which I don't remember from absa to capitec I then went to absa to report they sent me to capitec then capitec said must solve this absa is saying capitec is the one I feel like absa is failing me as loyal client to them and so disappointed as they playing games with me
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Absa's replyOfficial
27 Feb 2026, 11:26 Dear Lebogang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards, Group Customer Care Vanessa Crowe
Absa's reply27 Feb 2026, 11:26
Official
Dear Lebogang Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***1. Kind regards, Group Customer Care Vanessa Crowe