DS
DELANO S
1 reviews | Active since Mar 2019
26 Sept 2019, 20:17
ABSA bad service
Unhappy with the delivery of my credit card , new application, two months later received a call from a rude collections call agent. I am in arrears , I called the card division and explained I have never received my card. I was advised to call the courier company to find where my card was and I am liable for payment . After 3 consultants , Neo ,Ouma and Refiloe , no closer of finding where my card ended up. Since 12 June 2019. ABSA the worst customer service ever
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
27 Sept 2019, 09:27 Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Absa's reply27 Sept 2019, 09:27
Official
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Customer Value Management Absa Bank Ltd