1 reviews | Active since Aug 2018
ABSA BAD SERVICE
I DON'T THINK THAT ABSA DECEASED ESTATE OFFICE DESERVE TO GET A ONE STAR RATING.MY WIFE PASSED SEPT 2017. I WENT TO THE BANK, INFORMED THEM AND SUBMITTED ALL THE DOCUMENTS. I WENT BACK EARLY THIS YEAR TO CONFIRM IF THEY RECEIVED EVERYTHING. THEY DID. I WENT BACK TO THE BANK ABOUT 3 MONTHS TO GET INFO AND WAS GIVEN NUMBERS TO CALL. ********** /***. THE NUMBERS EITHER JUST RING, THE WHOLE DAY OR IT DON'T RING AT ALL. WHICH MAKES ME WONDER IF THERE ANY PEOPLE IN THE OFFICE AT ALL OR WHAT ARE THEY DOING THE WHOLE DAY. THIS IS REALLY UNACCEPTABLE AND UNPROFESSIONAL.
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Best regards,
Good day,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,
Good day,
I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.
Best regards,