ABSA BAD SERVICE

<p>I have cancelled one of my bank account with Absa and stopped my debit orders and also open another one with them. They told me not to worry with switching my debits they will switch themselve and send me the one they cant do it so i can do it myself. I did send some of my debit orders my new banking details. On the 25th of October some of my debit orders bounce back and Absa never even told me the debit orders were not successful while they were doing the switching. I told them to close my old bank account and they said they cant and I need to pay R1000, i dont understand why i have to pay such amount to close my account because of their fault, if they have communicated with me about my debit orders not being switched i would have done that myself. I also went to Paarl branch and they told me i must call the switching department they cant help me. I did call the switching department and i was on hold for about 45 to 50 minutes waiting only to tell me i must contact the branch. And the branch is also telling me the other story.</p>