ABSA BAD SERVICE.

Hi there. I was under debt review and have paid up my debt. However I noticed that my ABSA credit card was over paid by R459. The account having been closed. I went into a ABSA branch and they acknowledged this and then sent me from pillar to post on who to email. When I finally got the right email address after days of confusion,I contacted them on the - cardobs - email address. They came back to me acknowledging my complaint. Asking me for my bank details,so I thought it was done. Since then for weeks now after sending them dozens of emails - no response at all. Even sent a complaint to their complaint platform - action online. Still no response at all. Even left voice calls to return my call,. NOTHING. I find this disgusting and totally unprofessional. ***********.... very much so. If they treat me like this, what do the rest of their clients have to go through. All I am asking for is a simple refund and a paid up letter so I can clear my name. Seems like a person has to go to higher levels to sought something so simple out. SHAME ON YOU ABSA....