1 reviews | Active since Jun 2016
ABSA - bad service
<p>Our complex has their account with ABSA Bluff Durban and trustees spent about an hour at the branch doing the FICA documents some months back and we left believing all was fine.</p> <p> </p> <p>Months down the line our account is still blocked and despite repeated requests for help it seems ABSA staff are not willing to fix the problem totally.</p> <p> </p> <p>This has created a huge embarresment as we are paying our accounts late due to having to beg ABSA to open our account which they do for a few hours only so we can make payments - why not permantently fix the problem is beyond us.</p> <p> </p> <p>Is there anyone in ABSA who cares about their clients - please stand up and be counted and help us.</p> <p> </p>
Dear Customer
Thank you for your email.
We apologise for the delayed response. Kindly advise if your matter has been resolved.
Absa is committed to service excellence and we sincerely apologise for any inconvenience you may have suffered as a result of this incident.
Kind regards
Claudette Lewis
Dear Customer
Thank you for your email.
We apologise for the delayed response. Kindly advise if your matter has been resolved.
Absa is committed to service excellence and we sincerely apologise for any inconvenience you may have suffered as a result of this incident.
Kind regards
Claudette Lewis
Claudette Lewis - thanks for very belated (3 weeks !!!!) reply.
Yes the issue seems presently to be resolved - no special thanks to ABSA staff who needed a lot of calls and begging just to get them to do what they are paid to do. If it was easy to switch banks the trustees would have done so long ago - such a shame.
Claudette Lewis - thanks for very belated (3 weeks !!!!) reply.
Yes the issue seems presently to be resolved - no special thanks to ABSA staff who needed a lot of calls and begging just to get them to do what they are paid to do. If it was easy to switch banks the trustees would have done so long ago - such a shame.
Claudette Lewis - guess what the problem is back and we cannot pay salaries and cannto get Chris on the line ?????????????????????
Way to go absa
Claudette Lewis - guess what the problem is back and we cannot pay salaries and cannto get Chris on the line ?????????????????????
Way to go absa
