Absa Bad Serice
I really received bad service from the bank you trust the most Absa has been my bank to go to for years but recently I have received nothing but bad service from there Personal Loan /Overdraft department been back and forth for and entire week just to get no correspondence or even acknowledgement my docs has been recieved,after my numerous calls everytime Im promised we will contact you or it has been processed we will get back to you Nothing happens I am very disgusted how they treat people who has been with them for Years It costs I rotten apple to make your service PATHETIC Maybe I should review where I bank.....
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Absa's replyOfficial
13 Oct 2023, 14:38Dear Deidre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply13 Oct 2023, 14:38
Official
Dear Deidre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***6. Kind regards,Group Customer CareRezona Louw
Best regards,