Absa bad HR dept.

Absa HR dept continuously display bad service to employees and ex employees. They do not respond to emails and their number is not in service anymore. A person will wait forever for your request to be done. I sent an email to them about 3 days ago and still no response. It's not even the first time as I had to include the complaints dept in many of my request before to receive a respond. Since leaving the company I see the service didnt improve. Being in HR doesn't exempt u from providing good and reliable service. Stop blaming Covid 19 for lazy staff members that ignore requests.