SO
Steve O
1 reviews | Active since Nov 2024
23 Sept 2025, 12:47
ABSA bad customer care
Absa Credit card call centre (0861 462 273) BAD service, I was request assistance for an SMS that I have received, I was asked to hold on after which I had to listen to horrible music for 10 minutes, the music stop and I was back at the beginning where ABSA answer the phone call.
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Absa's replyOfficial
23 Sept 2025, 16:44Dear Steve Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe
Absa's reply23 Sept 2025, 16:44
Official
Dear Steve Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***7. Kind regards,Group Customer CareVanessa Crowe