ABSA BACK CUSTOMER SERVICE

I went to Absa Durban North branch a few days ago. There was a queue outside standing in the hot sun with an elderly gentleman at the front. Although people were coming out of the bank, no one was allowed in. After a while I decided to have a haircut, go to the local pharmacy and check my vehicle. When I returned to Absa, the queue had still not moved. I took off and demanded that the manager be called. Eventually she came out and told the queue that the bank was off line. Why this was not told to the customers standing outside for ages is indicative of the attitude of all banks in general to their customers. They just don't give a damn.

I have subsequently been passed and there is still no relief for customers standing in the queue.