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Alicia V

1 reviews | Active since Dec 2017

02 Mar 2021, 14:13

ABSA

On Friday 26th of February ABSA has made a payment into a FNB account which was a immediate payment, Saturday morning 27th of February the money still didnt show in beneficiaries account. They said they tried to get a hold of me on the 26th to confirm payment 27th I have confirmed payment- nothing has happened. On the 1st of March I have made payment to the FNB account it is now the 2nd of March 14:11 and still no funds reflecting into the beneficiaries account... very dissapointed!!!

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Replies (3)
Absa
Absa's reply02 Mar 2021, 14:54
Official
Dear  Alicia Viljoen  Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is  C-***8 
Kind regards, Rezona Louw Group Customer Care 
AV
Alicia V's update02 Mar 2021, 14:57
Reviewer Update
Hi Rezona

This has been sorted thank you so much!
Absa
Absa's reply02 Mar 2021, 15:13
Official
Dear  Alicia Viljoen 

Thank you for your posting.

Kind regards, Rezona Louw Group Customer Care