IM
Itumeleng M

1 reviews | Active since Nov 2011

05 May 2015, 21:08

Absa Avios What a JOKE!!!

So I received a call from Absa offering me a credit card to be specific it is a AVIOS Credit card I agreed to taking the card which I now regret.<br> <br> I have been getting the run around ever since. First my FICA documents were not accepted, then when I finally receive the darn card and tried to activate it at a branch I got told I need to provide the same FICA documents I gave the courier company that delivered the card.<br> <br> Is Absa going to cover the cost for my bank statements? <br> <br> Now putting everything into perspective what Absa are failing to see and realize is I did apply for any card rather Absa called me. And the way I feel Absa can take their card and shove it.<br> <br> Gone are the days banks can treat consumers like beggars.<br>

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Replies (1)
Absa
Absa's reply06 May 2015, 08:54
Official
Hello Mr Mogale 1,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd