WG
Wendy G

1 reviews | Active since Mar 2014

17 Feb 2017, 17:03

Absa Avios Excellent help desk person

<p>For once I can actually write something good about ABSA's service. After many frustrating visits to the bank and many emails, I had the good fortune to be allocated Marcella Van Rensburg at the ABSA Avios credit card help desk. She sorted out my problem but I want to commend her for her attitude. She was friendly, efficient, helpful and sympathetic and is a credit to humankind!</p>

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Replies (1)
Absa
Absa's reply20 Feb 2017, 13:11
Official

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd