CVdP
Courtney Van der Phungz
1 reviews | Active since Dec 2020
05 Dec 2020, 16:34
ABSA AVAF Statement & AIP Services
1st of all I had AIP services deducting money from my account without my consent. This led to thousands of rands which were accumulating on my account as non payments. I have tried to claim for my broken windscreen and was told I can't and yet I'm still charged this monthly fee.
I have now been sending emails requesting my latest statement with no luck. Case number 2C***0; C***3; C***7; C***3; C***4; C***7; C***4; C***6; C***9. I was given another number to call and those people could not help me and gave me *** which is constantly engaged. All of this effort just to get a statement
Helpful (0)
Replies (2)0
Replies (2)Absa's replyOfficial
07 Dec 2020, 09:44Dear Courtney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2020, 09:44
Official
Dear Courtney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's replyOfficial
07 Dec 2020, 09:44Dear Courtney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
Absa's reply07 Dec 2020, 09:44
Official
Dear Courtney, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. Your case reference number is C-***5 . I will review the matter, and provide you with an expected timeframe for further feedback within the next hour. Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Basani Hlungwane
Group Customer Care
Absa Bank Ltd
Best regards,
