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Vusi K
1 reviews | Active since Nov 2017
16 Oct 2025, 15:03
ABSA AVAF get your house in order!
Absa Vehicle Finance call center workers don't know how to do their job! I happened to skip 1 month's debit order due to financial setbacks and made an arrangement to pay the installment over 2 weeks via EFT which I did and one of the payments isn't reflecting on their side due to a wrong ref number. They keep calling I keep telling them I paid and have up to so far sent multiple emails with POP now they tell me if the POP is an attachment they can't open it, are there no I.T guys working for ABSA to help with such? I can't be taking AVAF calls on a daily, that is a violation of my peace. Geez!!!!
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Vusi K's updateReviewer Update
16 Oct 2025, 17:44Dear Mr/Ms/Mrs Chauke
I can see on my phone that I missed to attempts for calls by you, unfortunately I was attending to a machine breakdown at work. I take it that you do understand that not everyone has access to a computer so as to be able to prepare documents according to a format suitable to you.
.So will it be alright by you if the said proof of payment is sent as an attachment since it's the only option on my phone , because my gripe with the people who have been assisting me is that they tell me an attachment can't be opened on their side?
regards
Vusumuzi Khumalo
I can see on my phone that I missed to attempts for calls by you, unfortunately I was attending to a machine breakdown at work. I take it that you do understand that not everyone has access to a computer so as to be able to prepare documents according to a format suitable to you.
.So will it be alright by you if the said proof of payment is sent as an attachment since it's the only option on my phone , because my gripe with the people who have been assisting me is that they tell me an attachment can't be opened on their side?
regards
Vusumuzi Khumalo
VK
Vusi K's update16 Oct 2025, 17:44
Reviewer Update
Dear Mr/Ms/Mrs Chauke
I can see on my phone that I missed to attempts for calls by you, unfortunately I was attending to a machine breakdown at work. I take it that you do understand that not everyone has access to a computer so as to be able to prepare documents according to a format suitable to you.
.So will it be alright by you if the said proof of payment is sent as an attachment since it's the only option on my phone , because my gripe with the people who have been assisting me is that they tell me an attachment can't be opened on their side?
regards
Vusumuzi Khumalo
I can see on my phone that I missed to attempts for calls by you, unfortunately I was attending to a machine breakdown at work. I take it that you do understand that not everyone has access to a computer so as to be able to prepare documents according to a format suitable to you.
.So will it be alright by you if the said proof of payment is sent as an attachment since it's the only option on my phone , because my gripe with the people who have been assisting me is that they tell me an attachment can't be opened on their side?
regards
Vusumuzi Khumalo