1 reviews | Active since Mar 2009
<p>I app**** for vehcile finace through ABSA AVAF early in Janauary 2017. I have been in contact with a contact person there to finalise my appliaction. To date I am no closer to vehicle finance for a vehicle I would like to proure privately. I was informed that the deal need to go through a dealership and that I need to pay additional fees to get the deal done. Today I received a call stating that I qualify for 12.01% interest rate. I indicated that I was offered a musch better rate at another bank and I provided proof thereof. </p> <p>I requested that ABSA AVAF provide me with a detailed cost breakdown and I was informed only the supervisor can do it. The supervisor was not available. I then requested an escalation since my application has been delayed for weeks and that I need to have it today. I have not yet received the cost breakdown.</p> <p>ABSA AVAF service is poor to next to nothing, I am the one that is calling to find out what is going on everytime. The will call me back.... Still waiting......</p>
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID number or any ABSA account number to enable me to log a formal complaint for you.
Regards
Claudette
Best regards,
Dear Customer
Thank you for bringing this matter to our attention.
Kindly provide me with your ID number or any ABSA account number to enable me to log a formal complaint for you.
Regards
Claudette
Best regards,
Please contact me on ***
Please contact me on ***
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