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chris G
1 reviews | Active since Mar 2010
23 Mar 2021, 16:13
Absa autocracy
1) Nearly month number 4 and still trying to get Absa to release members from personal suretyships for a bond cancelled some months ago 2) A vague email requesting information which now is clarified as a FICA email and the account will be "locked up" at end March 2021 if not responded to within 7 days - awesomely useless and threatening
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Absa's replyOfficial
24 Mar 2021, 10:25Dear Chris
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question and your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question and your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply24 Mar 2021, 10:25
Official
Dear Chris
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question and your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with the account number in question and your ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,