MM
Mapaseka M
1 reviews | Active since Nov 2023
16 Sept 2025, 22:10
Absa Authorisation
I sent an email to the authorisation department on the 4th of September requesting them to clear pending amounts. To date I have not received any feedback, funds were released by the merchant .Absa has to clear the funds.No turn around time was given.
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Replies (2)
Absa's replyOfficial
17 Sept 2025, 09:05Dear Mapaseka Melato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply17 Sept 2025, 09:05
Official
Dear Mapaseka Melato Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Best regards,
MM
Mapaseka M's updateReviewer Update
19 Sept 2025, 12:52Good day
Its not only Bolt/Uber payments that are pending on my cheque account.
The department of Labour (UIF)has made a payment on the 10th of September. To date the money is not reflecting in my account.
Why does pending amounts take months to be cleared by the bank.Why do i have to complain first before i get assistance. Having a cheque account is strenuous I'm thinking of closing the account
Its not only Bolt/Uber payments that are pending on my cheque account.
The department of Labour (UIF)has made a payment on the 10th of September. To date the money is not reflecting in my account.
Why does pending amounts take months to be cleared by the bank.Why do i have to complain first before i get assistance. Having a cheque account is strenuous I'm thinking of closing the account
MM
Mapaseka M's update19 Sept 2025, 12:52
Reviewer Update
Good day
Its not only Bolt/Uber payments that are pending on my cheque account.
The department of Labour (UIF)has made a payment on the 10th of September. To date the money is not reflecting in my account.
Why does pending amounts take months to be cleared by the bank.Why do i have to complain first before i get assistance. Having a cheque account is strenuous I'm thinking of closing the account
Its not only Bolt/Uber payments that are pending on my cheque account.
The department of Labour (UIF)has made a payment on the 10th of September. To date the money is not reflecting in my account.
Why does pending amounts take months to be cleared by the bank.Why do i have to complain first before i get assistance. Having a cheque account is strenuous I'm thinking of closing the account