jK
johan K
1 reviews | Active since Jan 2013
31 Jan 2023, 15:29
ABSA ATM's not working.
Over the past two months I wanted to withdraw money at the ABSA ATM's at the West Coast Mall, Vredenburg, Western Cape. There are 2 ATM's, however both were off line. Today, 31 January it happened again. This did not happen during load shedding. I tried to contact ABSA on several occasions, however nobody answered the phone.
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Absa's replyOfficial
01 Feb 2023, 10:19Dear Johan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,
Absa's reply01 Feb 2023, 10:19
Official
Dear Johan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***3. RegardsPravesh BejayAbsa Bank Group Customer Care
Best regards,