RM
Refilwe M
1 reviews | Active since Oct 2022
22 Sept 2023, 10:56
Absa Atms Malfunctioning
It's for the second time now as a capitec bank user i have used an absa Atm and it has malfunctioned and failed to reverse the money that was supposed to be withdrawn per request. Absa do better
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Absa's replyOfficial
22 Sept 2023, 11:15Dear Refilwe Moloisane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,
Absa's reply22 Sept 2023, 11:15
Official
Dear Refilwe Moloisane, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***9. Regards Marvellus Chauke Absa Bank Group Customer Care
Best regards,