MS
Michelle S

1 reviews | Active since Aug 2011

04 Dec 2019, 09:12

Absa ATM's always down or completly removed in Norkem Park and Birchleigh

I just want to know what the heck is going on with Absa ATM's lately, Especially in Norkem Park, Birchleigh area, Firstly, they almost always have a "Printer Issue" and cannot give you a slip, Bull, they are just too lazy or stingy to refill the paper mechanism, Secondly, we lost three ATM's in the last two months, the Branch in Birchleigh closed down and together with that, the two ATM's outside the branch was also taken away, The one that is left there hardly ever works, then, we also lost the one by Norkem Mall, what the hell man, people still need cash, then, the One by Spar at Norkem Park, same scenario, was down almost every day since payday. This is not on, GET YOUR ACT TOGETHER ABSA, I am itching to change Banks.

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Replies (1)
Absa
Absa's reply04 Dec 2019, 12:44
Official
Dear Michelle
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further update/ feedback via email or making contact with you telephonically.
 
Looking forward to being of service to you. 
 
Kind regards
Nthabiseng Sibande
Customer Value Management
Absa Bank Ltd