JV
Juan V

1 reviews | Active since Jun 2018

05 Jul 2018, 12:05

Absa ATM took my cash deposit now I wait 5 days ****

So yesterday 4 July 2018 I deposited cash at knowls spar atm, the atm gave me R200 back saying the note is rejected and kept my balance. Not depositing it to my account nor returning my money, transaction was canceled due to technical related problems. NOW I have to wait 5 days for me to get my money back? Really is that what Absa is about these days... I pay over R1300 pm in banking fees and admin ****, our trust account is with Absa, I need to pay suppliers and all Absa tells me is wait 5 days... Seriously have to move banks.

0
Replies (2)
Absa
Absa's reply05 Jul 2018, 15:57
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply05 Jul 2018, 15:57
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd