ABSA ATM SWALLOWS CASH DEPOSIT

On Sunday afternoon 12pm I went to an ABSA atm in brackenfell center. I proceeded to enter my bank card and attempted to deposit an amount of R5700 into my personal cheque account. I needed to send this money to a family member urgently! <br> <br> I then entered the details they required at the atm then put the money into the atm. I waited as the atm counted the money I entered. 2 minutes later the screen lights up and tells me that they have retained my money and that a technical error has occurred. I then got a slip explaining this. I then proceeded to phone absa's number. The consultant was really useless as he could not help me! I am still waiting for him to call me back! It seems like you people are quick to take my money(via bank charges) but when the shoe is on the other foot then it seems like I as a client of yours just dont matter!<br> <br> I can understand technical difficulties exist in a technological world. But this is just ridiculous. I could not send money to my sister who urgently needed the money, I just dont understand why no-one could assist me at that time of the day. NOW I NEED TO TAKE TIME OFF FROM WORK TO GET TO A BANK BRANCH TO SORT THIS MESS!!!<br> <br> ABSA BETTER CALL!<br>