ljvr
lisa janse van rensburg

1 reviews | Active since Dec 2016

12 Jul 2017, 13:13

ABSA ATM SWALLOWED MY MONEY

<p>Last week Wednesday I deposited approximately R5000 into the Thames Avenue Branch at River Square Mall Vereeniging and the machine swallowed my money. I got the reciept saying that the transaction failed but my money was not returned. </p> <p> </p> <p>I reported it to the River Square Branch and they said it would take about 4 working days. It is now 7 working days and my money has still not been returned. I think this is ridiculous as it is a lot of money. I have used ABSA for 7 years, deposit on a regular basis and have never had this happen, </p> <p> </p> <p>I would like my money returned as soon as possible please. </p> <p> </p> <p>PS: close the ATM down at Bashee Street Mall Three Rivers Vereeniging. It never works because people keep jamming the machine and *****ing cards. This has happened numerous times this year already. ********* are robbing poor old people from the old age home. The machine has been broken for 2 days already and nothing has even been done about it. </p>

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Replies (1)
Absa
Absa's reply12 Jul 2017, 14:17
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID number or Account number to enable me to conduct a follow up for you.

Regards

Claudette