Absa ATM's are faulty

<p>On Friday 28 October i went to Absa ATM aiming to withdraw R3000 from my Credit Card account, however, the ATM showed a message that there is no sufficient funds in the machine. Suprisingly, i received a receipt showing that R3000 has been withdrwan from my account.</p> <p>On Saturday 29 October i went to Absa nearest branch at Kwagga Centre in Pretoria west to register a complain ( Case Ref no: ********** ). i was told an investigation would take four (4) working days and findings would be shared with me.</p> <p>On Thursday 03 November 2016 an SMS was sent to me saying "Absa regrets to advise that your claim has been declined. A repudiation letter will be sent via email" Nothing has been sent thus far. I would like to be provided with detailed report of what happened on that machine since i had the Credit Card with me. Furthermore i want to know what was done to investigate this matter.</p> <p> </p> <p>Regards,</p> <p> </p> <p>Ligege AS</p> <p> ********** </p>