JS
John S
1 reviews | Active since Jul 2015
29 Nov 2015, 07:48
Absa ATM problem with *****ing money
I went to the shell garage to draw cash at the Absa atm. I put my card in and did everything, and then the machine gave me an error code 70 and then error code 68. I tried drawing R150, the machine did not give me any money but it still took it off my account. I bank with FNB and I have an SMS from them saying I drew R150 from that atm when in fact it did not give me any cash at all. Absa should keep their machines serviced, you can't go around *****ing peoples cash like that. I am stuck in a bad situation because of your stupid machine. So how do I get my cash back????? All proof will be on the cctv footage.
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Replies (1)Absa's replyOfficial
30 Nov 2015, 10:41Hello jblack6,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Absa's reply30 Nov 2015, 10:41
Official
Hello jblack6,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
