Absa ATM not giving receipts for pre paid airtime

<p>I am a customer of ABSA since 1995, I was using ABSA ATM 8718 Glen Village in Pretoria yesterday 20/09, I withdrew R1000-00 cash witch I received there after I purchase R1000-00 worth of pre paid electricity "UNIPIN" from the same ATM as the home screen of the ATM displayed that the receipt functionality was available to the clients " I did take a pic afterwards as proof ", the transaction was processed on my account for the electricity BUT NO receipt was issued to me with the TOKEN NUMBER for me to recharge my electricity at home. I also did request a mini statement after not receiving my receipt and once again the option was available to me but once again NO RECEIPT was issued. I did phone ABSA action line to report the matter, they then told me that they have 9 working day turn around to resolve my query, I am currently R1000-00 out of pocket with no electricity at home, I need my money to be refunded to me or a re-issue of the electricity token. I cannot wait for 9 working days I need this to be sorted out before the weekend.</p>