1 reviews | Active since Jan 2015
ABSA ATM is a personal safety risk
I have witdrawn money at various ABSA ATM's across SA. The time lapse from when I insert my card into the machine and when it responds takes 8 to 14 seconds. This caused confusion with me at first as I thought there was something wrong with the machine. This delay creates the opportunity for ********* to take their chances. The ABSA ATM inside the SPAR Hartenbos even shows the name of the person withdrawing money. Could ABSA please consider the safety of its patrons.
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd