BV
Burnedette V

1 reviews | Active since Nov 2020

02 Nov 2020, 12:37

Absa ATM deposits Kolonade

I made an ABSA Atm deposit of R5000 on Thursday. The ATM swallowed my money and the problem should have been resolved within 24 - 48 hours. The money is still not in my account although I have been given a reference number. They are quick to take your money but when they owe u, the chances are very slim of you getting your money back.

0
Replies (1)
Absa
Absa's reply02 Nov 2020, 16:30
Official
Dear Burnedette, Thank you for bringing this unfortunate matter  to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback / resolution via email or making contact with you telephonically within 4 hours.  I look forward to being of service to you.  Vanessa Crowe