TS
Tshwarelo S
1 reviews | Active since Feb 2017
02 Dec 2021, 21:15
Absa Atm
I depoaites about r700 on an Absa atm in daveyton mall branch ,the money went to the recipient but to my surprise the recepient disnt receive any money and whats worse the bank didnt give ke a slip, i went go the branch this morning and i was told therw was no money how is it possible though ...now i lost r700 and the atm took the money i confirmed the account number was correct . Please help me i need to know where do i escalate too since absa Daveyton mall branch failed me
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Absa's replyOfficial
03 Dec 2021, 12:01Dear Tshwarelo Shebu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care
Absa's reply03 Dec 2021, 12:01
Official
Dear Tshwarelo Shebu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number for your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care