TvdM
Toto van der Merwe
1 reviews | Active since Mar 2022
21 Apr 2023, 09:15
ABSA AT ITS SHOCKING BEST, AGAIN!
ABSA granted credit card facilities to the value of R 107 000 to a domestic worker with two dependants. Repeated requests to explain are simply ignored. Historical experience indicates this to be the norm.
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
21 Apr 2023, 11:15Dear Toto van der Merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply21 Apr 2023, 11:15
Official
Dear Toto van der Merwe Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
25 Apr 2023, 13:10 Dear Toto van der Merwe
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with the account or ID number for your domestic worker by close of business 24 April 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with the account or ID number for your domestic worker by close of business 24 April 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply25 Apr 2023, 13:10
Official
Dear Toto van der Merwe
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with the account or ID number for your domestic worker by close of business 24 April 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
We refer to your complaint posted on Hellopeter.
Please accept our sincere apology for any inconvenience caused.
The reference number for your complaint is C-***7.
Kindly provide our office with the account or ID number for your domestic worker by close of business 24 April 2023, to ensure effective investigation and feedback.
Kind regards,Group Customer CareRezona Louw
Best regards,