ABSA at it AGAIN!!! Nothing has changed

<p>Once AGAIN, ABSA has shown their inability to solve issues, and their "I just don't care" attitude. On 2016/08/10 I logged an issue with the ASBA Rewards helpdesk via email. Today is 34 DAYS LATER!!! STILL NOT RESOLVED, nor has ANY meaningfull feedback been given!!! The problem is when I redeem rewards for airtime. The voucher pin was said to be invalid. I phoned Telkom. Within 10 minutes they confirmed the fact. But the ball is NOT in their court, as they did not supply the voucher. However, ASBA Rewards claim they are waiting for Telkom. WHAT A LOT OF NON-SENSE!!!! I have experienced a similar issue before, and the same app****. ASBA took ages to resolve. The worst part is, this was more than a year ago. Nothing has changed. somewhere seems to be a problem, and it just keeps persisting without being resolved. PATHETIC ABSA!!!!</p>